Hp elitebook touchpad locked. my touchpad: synaptics lux pad.

Hp elitebook touchpad locked This is a common issue and you can fix HP touchpad not working easily and q Jan 7, 2022 · Hello, I have in my company multiple devices where the touchpad doesn't work anymore. Uninstall the touchpad drivers on the PC from the device manager. When it come back on, the same screen appears. Dec 4, 2017 · This is very simple video to learn, how you can fix the problem on your laptop. This can be done by searching for “Touchpad” in the Windows search bar or by going to the “Settings” app and navigating to “Devices” > “Touchpad Sep 16, 2016 · The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. My compute is stuck on this screen even if I force it to shut down. I'd like to help . But I tried alot (deinstalling the driver for the touchpad, updating it, turning it on and off. 30GHz Oct 26, 2017 · If you need further assistance after watching this video, please enter a help desk ticket at http://helpdesk. I was hoping I just clicked something off, but can't seem to find it. Right-Click Synaptics PS/2 Port TouchPad (or Similar) > Properties > Driver. Please use your finger touch (or quick double touch) to the area (#3 above) to turn On or Off the touchpad. Ga voor andere handige video's naar hp. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I did not install anything new or update anything. The button might have a little icon that looks like a touchpad with a diagonal line May 5, 2016 · I am locked onto a screen and cannot use either the touch pad not a pug in mouse. 1 Ent 64-bit. This section will help you unlock the Touchpad on HP laptop Elitebook or any other HP laptop. Aug 5, 2023 · HP Elitebook 840 g3 touchpad not working, Apr 18, 2024 · In this guide, we'll explore troubleshooting tips to help you remove the touchpad lock on your HP laptop efficiently. Just saw today 5/2/2020 where hp laptop batteries are now blowing-up. 9. bsd111. Microsoft Windows 10 (64-bit) View All (2) 2 people had the same question. I would like to know how to totally disable the touchpad, short of popping the KB off and cutting wires. You may see a little light in that same corner turn off. Jul 4, 2022 · How to Unlock Mouse on HP Laptop? Even with a locked touchpad, you can move the mouse cursor with the mouse. Access the HP Touchpad settings. I tried to enab Large-format printers & plotters; Managed print services; Workforce Solutions Aug 22, 2023 · First of all the little light on the Caps Lock key is always on , but the key is working completly fine, the bigger problem is that the touchpad is not working anymore. The left-hand side of the touchpad keeps getting stuck and not responding correctly. Dec 20, 2023 · Part 1. I can see a little yellow LED shining now true my touchpad. Identifying the TouchPad components. my pc : HP EliteBook 840 G1 May 21, 2024 · This guide will walk you through the steps needed to enable your touchpad quickly. May 3, 2020 · Now the touchpad gap seems to be growing by the day, laptop won't shut etc. Jul 1, 2018 · Update the TouchPad or ClickPad driver with Windows Update (Windows 10) In Windows, Run HP PC UEFI Hardware Diagnostics Component test (F2) for Mouse. No recent OS updates or installations. please help me fix this. This document identifies all the external components of HP EliteBook x360 830 G5 Notebook PC. I have uninstalled driver, restarted laptop twice. I also see a notification on my screen indicating that the touchpad is now off. Hey, I have an HP Laptop windows 11 and my touch pad stopped working. (This applies when the touchpad driver is installed. Another way to turn on/off the touchpad is as below. Click Change your mouse settings. Regards, Nov 26, 2022 · If you are refering to having the touchpad locked or turned off. Solution Description: I ran a Component Test in the HP PC Hardware Diagnosis in the BIOS. 5. To open HP Support Assistant, double-click the HP Support Assistant icon . Look for the touchpad icon on one of the function keys (F1-F12). Sep 21, 2016 · I accidentally disabled my touchpad with a some kind of keyboard shortcut. I tried to press the left upper corner of the pad but it didn't work. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Step-by-Step Tutorial to Unlock Touchpad on HP Laptop Windows 10. Aug 29, 2020 · I ended up using AutoHotKey to toggle the Precision Touchpad. Click Apply. (5) TouchPad-kosketusalustan virtavalo Valkoinen: TouchPad-kosketusalusta on käytössä. 1. You can use the touchpad light, the function key or the control panel to unlock the touchpad. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Unlocking your touchpad isn’t rocket science. Check Device Manager. 64 Rev. Most HP EliteBooks have a dedicated key (usually located near the function keys) that toggles the touchpad on and off. Using the Touchpad Toggle: Some HP laptops have a dedicated touchpad toggle button above the touchpad itself. Find the "fn" key on your keyboard, usually located near the bottom left. Nov 16, 2018 · Without warning, I can't click on anything with my touchpad. I have tried disabling Smart sense in the Symantecs click pad settings by moving the slider all the eway to the left but this has not resolved it. This is very simple video to learn, how you can fix the problem on your laptop. On most HP laptops, you can access the touchpad settings by going to the Control Panel or Settings, then finding the "Mouse" or "Touchpad" section. Is there a shortcut to disable the HP laptop touchpad? Hi friends, This video tutorial is about "How To Enable And Disable HP EliteBook Touchpad | Disabling Touchpad On HP Laptops (Simple & Quick Way)"If you want May 14, 2013 · Your overall purpose is a bit unclear; there are a couple of options available for TouchPad control that may work for you. What's happening with this model ? Do we have to replace every key Aug 30, 2016 · As the subject says I can't use the keyboard and mouse at the same time. If you don't see the light, your touchpad should now be working—the light displays when the touchpad is locked. HP laptops have long offered various options for turning off a touchpad should you not want it to get in the way o Jan 11, 2022 · How do I unlock the mouse on my HP Elitebook? Lock or Unlock HP touchpad manually: Next to the touchpad, you should see a small LED (orange or blue). Before delving into troubleshooting, it's crucial to understand what a touchpad lock entails. Press the touchpad toggle key. You can try updating other drivers on the PC using the HP support assistant. It's quite common for touchpads to accidentally get disabled using key combinations. I understand that the Touchpad keeps freezing randomly. 49), no matter how I move my finger on the touchpad, the cursor goes to one of the corners of the screen. Apr 11, 2023 · If you have an HP laptop with one a newer Synaptics Touchpad, you may be able to unlock the touchpad with a quick press. Highlight Synaptics TouchPad and click on Settings button. If the Touchpad is disabled, your laptop Touchpad stops working. Keyboard and touchpad not working in windows even after reinstalling drivers, doing a hard reset of the computer and doing a Component test in HP PC Software Diagnosis in Windows. Updated driver to latest version. When I tapped the upper left, that wasn"t enough. I have an issue with the Touchpad not working. In this article, we’ve walked through the essential steps to unlock the touchpad on an HP laptop running Windows 11. For more permanent control over your touchpad, you can adjust its settings through the HP Touchpad software. There is generally a dot at the upper left corner of the Touchpad pane, so you can double-tap the dot on the upper left to enable and disable the HP Touchpad. The stra Oct 11, 2020 · This video will show you how to fix HP laptop Touchpad not working in Windows 10. Jul 27, 2021 · BRAND NEW HP ENVY x360, was first used 5 days ago. She has to restart the laptop when this happens to get it working again. Report. How to Turn on Touchpad on HP Laptop? Is your HP laptop touchpad locked? There might be some kind of difficulty that has disabled the touchpad. com Jun 19, 2023 · Check the touchpad settings: Make sure the touchpad is enabled and the settings are configured correctly. As the usual searches came up with some pretty strange results for toggling the touchpad I ended up using this: Dec 27, 2021 · How to Enable or Disable the Touchpad on HP EliteBook Laptop . Sep 10, 2024 · Unlock Touchpad on HP Laptop Windows 10. Sep 25, 2012 · Try following these steps to see if you can find the "Disable TouchPad" option in the Settings. Reference: Drivers, Software & Firmware for HP EliteBook 8470p Notebook PC . Oct 8, 2018 · Go to PC Settings --> Devices --> Touchpad --> Leave touchpad on when a mouse is connected. (7) Num lock -merkkivalo Valo palaa: Numerolukitus (num lock) tai upotettu numeronäppäimistö on käytössä. 2 : When a device is connected to the jack, the computer speakers are disabled. With the latest drivers I could find (19. Understanding Touchpad Lock. HP EliteBook Revolve 810 Tablet Windows 8 User Guide . Using HP Hotkey How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Click Mouse. 2. A Click here to download. Nov 8, 2019 · (If you've got the synaptics touchpad, use the below steps) Click Start , and then type mouse in the search field. There are some hotkeys that Dec 27, 2024 · Solution 1: The Simple Fix – Check the Touchpad On/Off Key. 20, 2019 Oct 19, 2017 · 3:47 PM Nishanth: As I understand you have got HP EliteBook x360 1030 G2 and the screen goes blank eventually the unit goes to sleep mode. I have noticed the left side is also pushed further in than the right side, at least a couple of mm as it's possible to feel the groove from the edges of the touchpad. Help! Thank you HP+ Smart Printing System; Instant Ink; 3D Print Nov 15, 2023 · Unlock the touchpad. I've spent the last 2 hours trying everything to fix it. Aug 26, 2024 · Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Jul 5, 2013 · HP EliteBook 8460P-Notebook PCs - Touchpad funktioniert nach Berühren der linken oberen Ecke nicht mehr Hinweis: Die in diesem Dokument enthaltenen Informationen, einschließlich Produkt- und Softwareversionen, sind zum Zeitpunkt der Veröffentlichung aktuell. The keyboard works but the touchpad doesn't respond. Figure : Tray Icon settings. In Mouse Properties, click the TouchPad tab. how to fix the touch pad for lucking and unlocking the touch pad. NOTE: Some HP notebooks have an HP Control Zone tab. Nov 7, 2024 · Secure Your Data with Ease: How to Enable TPM 2. To lock the current screen orientation, slide the screen orientation button. Keyboard and touchpad are working in the BIOS, so it is not a hardware issue. Has anyone experienced this and if so Nov 10, 2023 · My hp 1030 G2 360 touchpad is not working no matter what ive tried and the caps lock button light is always on even when i turn of the elitebook - 8910679 Nov 29, 2018 · Also, here is the actual Synaptics TouchPad Driver (Windows 10 v1709) Version:19. How to Turn on the Touchpad on HP Laptops. Click on Aug 2, 2020 · HP EliteBook x360 1030 G2. . 4. Update or reinstall touchpad drivers. Enable touchpad in Settings. How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. 6. Reverse those steps (all covered in that guide) to turn on the touchpad and get your mouse working again. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. As soon as you touch the screen or scroll on the touchpad, it immediately goes blank and into sleep mode. 10. when i login to my computer. Try updating the BIOS, touchpad and chipset driver on your PC and check if it helps. Ready? Let’s dive in! Step 1: Press the Function Key. Keep me posted for further assistance. If your notebook has this tab, open it and click HP Control Zone Mar 28, 2019 · Double tap to turn the touchpad on, repeat to turn the touchpad off or on. In this video you can solve your HP laptop Touchpad lock and unlock issue or we can say enable May 12, 2019 · Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. HP EliteBook 850 G7 Notebook PC - Components Press the Tab key repeatedly until the pointer rests on the touchpad button. This light is your touchpad’s sensor. I have also went into the mouse and touchpad settings and set to no delay but th Nov 12, 2023 · - Installed drivers from HP help site: Intel Human Interface Device (HID) Event Filter Driver and Synaptics TouchPad Driver, but it didn't help. 3:49 PM Nishanth: Not to worry. The first option is to simply turn off the TouchPad with the on / off switch in the Upper Left corner. Jan 13, 2017 · For more details, please follow the steps suggested in the support document - HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) - Click here. Jul 27, 2023 · Hi all, have a customer with a brand new HP 845 G9 laptop that is experiencing issues with the touchpad randomly disappearing. Then press the spacebar to select the Nov 19, 2024 · Method 2: Using the HP Touchpad Settings. Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). 3. e. However an external mouse does work. The easiest way to unlock your HP EliteBook touchpad is to check if it’s accidentally been disabled. If the issue persists uninstall the touchpad drivers from device manager and update the BIOS and touchpad drivers from the link below. Nov 1, 2023 · While holding the "Fn" key, press the function key with the touchpad icon. My touch pad had a tiny light up in the upper left hand corner that shined white while it was not working. 3 Ways to Unlock the Locked TouchPad on Windows 10 HP EliteBook Easily. Uncheck the setting to disable the touchpad when a mouse is connected if you want it to only be inactive when you have a mouse plugged in, or turn it off completely using the slider button above it. -> Keyboard Lock -> Auto-Lock the keyboard and touchpad Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. But if only part of it does not work, that implies a hardware failure -- and you would have to contact HP Customer Support to have them put you in touch with HP Tech Support to have it them help diagnose it. Feb 4, 2012 · My touchpad mouse is not working any more, and a yellow light appeared. Aug 1, 2019 · Figure : Disabling the Touchpad ; To determine if the icon for the Touchpad is displayed in the taskbar, and if it is, how it appears, make the appropriate selection under Tray Icon. Aug 28, 2024 · Summary: How to Unlock Touchpad on HP Laptop Windows 11. Open your settings app to make sure the touchpad isn't disabled there and that no connected devices, like a Bluetooth mouse, might be blocking it from working. It might look like a small button with an icon representing the touchpad. Oct 14, 2021 · It seems the G7 to G8 jump has changed the hardware for the touchpad on laptops. Adjust BIOS settings. Feb 2, 2016 · Thanks, this is working for my HP 850 G2 notebook. If you are running Windows 11, you can do the following: Settings; Bluetooth & Devices; Touchpad; Press the arrow on the right of the touchpad entry at the top; Untick the 'Leave touchpad on when a mouse is connected' option; Hope this helps. PC Hardware Diagnostics Tool A slow or frozen computer could be caused by your hardware. Aug 22, 2023 · How to enable/disable the touchpad lock on HP Elitebook 8470p? The same solutions as for HP Elitebook 840 apply. I think you can use 'FN + F11'. Does anybody at hp want to help me with this battery issue (where the battery swells up and pushes the touchpad out of its correct position) they will not contact me back. ) idk if it has something to do with the light on the shift key maybe I Control panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto-Lock the keyboard and touchpad (recommended) You can use these settings to disable the keyboard in tablet mode Those steps should do the trick, let me know the outcome! May 19, 2019 · How to unlock the touchpad on a HP Elitebook/Probook. Dec 23, 2024 · Right-Click on Your Touchpad: Right-click on the touchpad driver listed (usually named something like “HP Touchpad“). Whether your touchpad is disabled due to a software glitch or accidental key press, these steps will have it up and running in no time. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty Jun 13, 2011 · The laptop orange light LED is indicating the touchpad has been turned off - this is usually a simple on/off toggle that is activated or de-activated by double tapping the corner of the touchpad where the LED is commonly this is the top left corner. Update touchpad drivers: Outdated or incompatible touchpad drivers can cause issues. 0 in HP EliteBook; Discover the Hidden Tips: How to Disable Screen Rotation on HP EliteBook in Seconds! Unlock the Secrets: How to Increase Volume on HP EliteBook for Better Sound Experience; Master the Art of How to Screen Capture HP Elitebook: Your Ultimate Guide Jan 30, 2012 · Right-Click Synaptics PS/2 Port TouchPad (or Similar) > Properties > Driver. It’s about a few key steps that’ll get it working in no time. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Simply double-tap on the sensor to enable your touchpad. Jul 23, 2011 · on touchpad, you know when tap twice when Its active it turns off and red light turns on right? and when you turn back on there is white light around touchpad, since yesterday that white light thing stopped working, but that red light which turns on whenever I don't use touch pad is working fine. I've suddenly started having issues with my touchpad. Caps lock is on, which I understand the frustration you're facing with your HP EliteBook x360 touchpad issue. Jan 11, 2024 · Option 2: Restart the HP Laptop; Option 3: Turn on Touchpad in Settings; Option 4: Enable Touchpad in Settings; Option 5: Enable Touchpad in BIOS; Option 6: Troubleshoot the Touchpad; Option 7: Turn to the HP Support for Help; Option 1: Look over Function Keys and Indicator Light. There is a touchpad icon in my task bar and it has a red X on it. Click Enable/Disable clickpad. Dash Milly Follow. HP Customer Support Sep 19, 2014 · HI, I have an EliteBook Folio 9470m running WIN 8. Please like Feb 21, 2014 · NOTE: There are links to the relevant HP documents within the file. Steps to Unlock the Touchpad on an HP Laptop: Step 1: Look for the touchpad button on your HP laptop. Press the touchpad toggle button to enable or disable the touchpad. TouchPad On / Off Switch - Session. May. ) May 23, 2018 · How do I recover the cursor attached to the touch pad? I have Windows 10 on a HP EliteBook. Even after disabling dma protection, BIOS + Drivers updates, reinstalled HID mouse driver. This is a great place to get support, find answers and tips. Feb 14, 2018 · Welcome to HP Forums. Jun 19, 2024 · Fix 1: Enable the Touchpad service for your laptop. Double-tap Touch Pad Switch Nov 27, 2023 · My hp elitebook 1030 x360 g2 keyboard caps lock light doesn't turn off and touchpad isn't working - 8924278 Jun 9, 2011 · The touchpad switch on the ribbon above the number keys disables normal function, but my thumb still can occasionally hit the touchpad and when it does the cursor is repositioned, somewhere else that I dont want it to be. Thanks Jan 11, 2022 · Lock or Unlock HP touchpad manually: Next to the touchpad, you should see a small LED (orange or blue). my touchpad: synaptics lux pad. James. If a non-generic driver is needed I have imported every Synaptics driver I could think of, directly from my device driver pack and even from the HP Driver pack for the device. Click Check for updates and messages to scan for new updates. I suggest you update the Touchpad Driver from Device Manager - In Windows, search for and open Device Manager. Method 1: Enable using the Mouse Properties. It is easy to accidently lock it Jul 29, 2024 · Before diving into solutions, it’s crucial to grasp why your HP EliteBook touchpad might be locked. Aug 21, 2018 · According to the drivers page it appears the Synaptics in your PC is for the fingerprint sensor. Click Ok . If HP ever sold your computer with Windows 7 installed on it, then below you will find your computer's website with application software for your computer, including the software for your TouchPad. To unlock your HP laptop’s touchpad on Windows 11, follow these simple steps. What are happening? What can I do to turn it on? Hp Probook 6460 b, [edited], Prosessor Intel(R) Core (TM) i5-2410M CPU @ 2. Jan 11, 2022 · Why can’t I scroll with my touchpad HP? Under Devices, click Device Settings tab. You can disable your touchpad by double-tapping on the sensor again. Click Clickpad settings tab. Make the FN-Keys customizable would be really great. Please like Dec 21, 2020 · 2019 HP Elitebook 840 G5 with Windows 10 (64-bit). Conclusion. Please respond back at your earliest convenience. It is usually located on the top left corner of the touchpad. Although I strive to reflect HP's best practices, I do not work for HP. In addition to two Windows settings that can turn off the touchpad, some HP laptops let you disable the mouse by double-tapping the upper-left corner of the trackpad. Just double-tap in the top-left corner of the touchpad. May 16, 2019 · Learn three easy ways to enable the touchpad on your HP EliteBook laptop if it is locked. Touchpad lock typically refers to the feature that disables the touchpad functionality temporarily or Jun 5, 2024 · First try toggling the touchpad on and off by holding the Function (Fn) key and pressing the touchpad lock button, usually located in the top row of your keyboard. Click the Kudos Thumbs-Up! It is a nice way to say “Thank You" for the help. Control Panel > icon view > Mouse > TouchPad Settings > (repeat) TouchPad Settings (button) > Click-on Tapping > CHECK "Double Tap to Enable / Disable TouchPad" CHECK "Switch TouchPad off for one session" This should disable your touchpad. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the ' Thumbs Up ' icon below, If you have an HP laptop and have found that your touchpad is locked, here’s how to unlock it. You would need to have it with you when you contact them. I have seen this behavior now on a Firefly and also the new 840's . Nov 19, 2020 · Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. How to disable touchpad on HP laptop when mouse is connected? Go to PC settings > Touchpad. 3:47 PM Nishanth: Am i correct ? 3:48 PM Brad: Yes, but not quite. The cursor disappeared 2 weeks ago. In my opionion total overkill for a standard and basic funtion that should either be supported by HP or Windows. I've tried updating it, I've tried updating to windows 11, I've restarted it twice, and now I'm trying to roll back to the previous setting. Set touchpad to default. Check the Driver Version . I´m using Windows 7 with HP drivers (no issues with missing drivers in the system control pannel). On HP laptops, the FN key combined with specific function keys can control features like the touchpad. Choose “ Update Driver “: Select “ Update driver ” from the context menu. Die Angaben in diesem Dokument können ohne vorherige Ankündigung geändert werden. The following steps will guide you through unlocking the touchpad on your HP laptop running Windows 10. Dec 27, 2018 · If the whole touchpad is nonfunctional, you could have it turned off. Jan 14, 2013 · Normally in the top left hand corner of the touchpad there is a button you can double click that will allow you lock and unlock the touchpad. Go to the “Start Menu” on your HP laptop. I don't think that there is a way to disable the touchpad by pressing it. There is also an amber light next to the touchpad that will glow to signify the touchpad is locked. Volg deze stappen om problemen op te lossen wanneer het TouchPad van HP notebookcomputers niet werkt in Windows 10. org Aug 27, 2024 · Follow the steps below to re-enable your touchpad and get back to using your laptop efficiently. Keltainen: TouchPad-kosketusalusta on poissa käytöstä. Here are some common culprits: Here are some common culprits: Accidental Touchpad Disable: Your touchpad might be disabled unintentionally through a keyboard shortcut or a setting within Windows. - Windows Update didn't help - First I tried on Windows 11 22H2 and then updated it to 23H2, the problem is the same. How to Unlock Touchpad on HP Laptop Windows 11. Sep 7, 2011 · Yes, my touchpad stopped working after a visit from the grandaughter (she loves keyboards). Jan 8, 2021 · when i tap the top left corner of my touchpad the amber light does not appear, but when i tap the top left corner of my touchpad in lock screen, it works! I wanted the amber light to work after i unlock the screen i. From there, uncheck the Leave touchpad on when a mouse is connected box. Try the steps recommended below. - In the list of devices, look for Mice and other pointing device, expand the Apr 27, 2011 · This comment is for (Reikableu)thanks again bud really saved me from getting angry and Breaking this thing lol it would been ok since I have apple laptop lol pro air or some **bleep** newer one that came out and man that's alot diff and more confusing then the hp haha thanks for ur help Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. So you can check and enable the Touchpad on your laptop to fix it. Click Additional mouse options. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. (6) Caps lock -merkkivalo Valo palaa: Aakkoslukko (caps lock) on käytössä. 5. Open Control Panel and use icon view. There do not appear to be any drivers for it to try downloading and upgrading, they seem to be built in to Windows. Therefore, use a separate mouse if you cannot follow some of the solutions mentioned below due to a locked mouse cursor. Either the touchpad isn't Synaptics-brand and/or the driver didn't install correctly. dcko tvil mqriv jav yqafn lzkrp ugdmtj bbcyzk effnmv bphl