Surface pro pen not working on screen. I recently upgraded to Windows 11.

Surface pro pen not working on screen • Reseat the pen tip, and test on the app. Pull until the entire tip is removed from your Surface Pen. The surface page will pop up. Seems that many updates/upgrades are also messing with Touch Screen and Pen(s) setting, to either Not working 100% or partially. Surface Pro 3, 4, 7 Pen not working – Sometimes your Surface Pro pen won’t work at all. This situation happens very frequently, while I am using OneNote, the pen will suddenly not work. Press search. If you find that other Surface Pens are also not working on the Surface Pro 7, then we need to troubleshoot this Surface Pro 7 at the hardware level. Disconnect the pen. You are going to thank me. 2 times in the last 3 months, brand new pen, stops working, 2 hour troubleshoot with microsoft to just send me a new pen a month later another update, new pen wont work again. Intel Precise Touch. To learn how, go to Change Surface Pen batteries. I have installed all the latest updates and the drivers. The pen writes on the screen correctly, and the handwriting panel reads the writing correctly, but then It won’t enter the text into any textbox. System devices>Surface pen pairing>Surface Touch Servicing ML. Open Device Manager then go to Human Interface Devices > look for "Uninstall HID-Compliant Touch Screen" > Right-click on HID-Compliant Touch Screen > Uninstall (if you're seeing two HID Compliant Touch Screen, Surface Pro 7 1866 i7 The pen is from my previous surface. - R ecalibrate the touch point of your pen by going to the Search box > Search for Calibrate the screen for pen or touch point > Calibrate then test the pen. After downloading, run and install the . Multi-touch functionalityu (pinch zoom) also does not work. Surface pen is a device developed by Microsoft to draw and write. There are many great drawing apps for my surface message: The surface app could not connect to the pen device. When I tap on the screen, the cursor hovers but doesn't actually click. sorry :( Is your active pen not working? Find effective solutions to common pen issues and get back to seamless digital sketching and note-taking. However, the long press of the button does seem to work. After Windows 11 update my pen didn't work, My computer started to go slooooow and as i'm progressing as a DevOps I decided to make the full jump. Like I said, I tried two totally different Surface Pens and I get the same behavior. OK, so the first thing we need to do here, is to navigate to the Human Interface Devices, or HID for short. However, since it is the first generation Slim Pen, there is no haptic the lower section of my surface pro screen doesn't respond to touch or the pen no matter how hard i try, for background info I had ghost touch or phantom touch happening on the bottom and the left side of my screen so i had to disable the touch screen as i just couldn't get it to stop. Surface pen integration > Uninstall device. last night i was working on a character desgin for a Universaty project, and all of a sudden then pen stopped working, the tip wouldn't show or activeate. A setup experience will appear and help you customize your pen. I can't work like this (restarting my computer every 15 minutes). So the pen is NOT on the glass but above at most by 1 inch. Your Surface Pen is using the touch Device: Surface Pro 11 - snapdragon x plus When it was bought: Preordered. Since the screen on your device was replaced, it's possible that the issue is related to the I understand that you’re experiencing issues with your Surface Pro 7+ pen not working as expected in browser search bars. But we can't say for sure at this point if the Surface's screen is faulty. The surface slim 2 is fully charged. It appears that the area is a medium rectangle. Running Windows 10 version 1607 (14939. Thanks again. I know I'm fully up to date on updates. I have a surface laptop 3 as well and am able to write in one note with the same pen that is not working Surface Pro is designed by Microsoft and is a 2-in-1 detachable PC with a touchscreen and keyboard. • Open Device Manager then go to Human Interface Devices > look for "Uninstall HID My Surface Pro 7 which is 8 months old cannot identify Pen input in the middle of the screen. Open Device Manager. Open apps and use your Surface with touch. Open the Surface app then select the Pen icon on the left side. I checked with drawing vertical and horizantal lines on paint screen. After fully reading everything you've posted here, I judge that your Surface Pro 9's screen should not be malfunctioning (unless you notice that you can't touch with your fingers when the Surface Pen won't operate on the screen), and it's pretty much a malfunctioning Slim Pen 2 nib. In both cases it took many tries. Surface pen tip not working but eraser does (Fix) [PEN] I encountered a problem that alot of people experience with the surface pens, the tip of the pen will stop being detected but all other functionalities such as the eraser and buttons and Many Surface Pro 4 users who uses a Surface Pen have reported that their Surface Pen cannot work on their tablet — Their Surface Pro 4 does not respond to their Pen or Surface Pro X/ Slim pen not working [X] Hello, my surface pro x keyboard that comes with the charging port for the slim pen is working ( i could still type on the keyboard )However, the pen itself is not charging and i have tried troubleshooting it and even using the toolkit provided by microsoft. ; Restart Windows and see if the issue persists. Use something to pull and slide out the pen tip, like tweezers. Expand Human Interface Devices > HID-compliant pen > Uninstall device Surface pen settings > Uninstall device. All other functions of the pen still work. Now doesn't work on both. Trying to school work and take notes but my pen just stops so extremely frustrating. Brand new surface go is only working with the pen and not fingers. I am unable to find a native windows app that supports bearing. As the pen tip approached the screen, something felt off. with it. Hope this helps. Solution 1: Replace the battery of your Surface pen Solution 2: Repair the Draw something on the screen to see if the pen is working. The power supply works great. It connects, but it doesnt show the pens cursor. Now pen works So as a Windows 11 user, I now experienced on my Surface Pro 7, that I downloaded a windiws update and once it was downloaded and I restarted my surface, the pen sensitivity stoppped working. 5. Don't stress!Subsrcibe my channel yaFor keyboard problem watch I recently realized that my cursor click is not working on a certain area of my screen. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo Go to your Cortana search bar at the bottom left of your screen. When this happens, my pinch zoom also stop to work. While you may think your Surface Pen is broken, you could be using an app that doesn't support it. Well, within the same week the brand new pen did the exact same thing. I want to bring to you the good news that I have finally solved the problem. . Then re-download the drivers by going to Download drivers and firmware for Surface and download the . Expand Human Interface Devices > HID-compliant pen > Uninstall device Surface pen settings > Uninstall device Surface pen integration > Uninstall device HID-Compliant touch screen > Uninstall device (if you see 2 On my Surface Laptop 2, I was able to open a PDF (in Adobe Acrobat Pro DC) and grab my pen and start writing. Before this stopped working for me, I had the pen defaulting to opening "screen snipping", which looks like the same tool, it is just already to highlight the snip you want. Verify Your Surface Pen’s Compatibility. Surface pen integration > Uninstall My surface slim pen 2 isn't working correctly. • Replace the Pen Tip. Surface Pen Settings. Type the word: surface. " g. Any time I touch it with my finger it does nothing, but the pen will write. Surface pen not Surface Pen relies on touchscreen functionality. Community. While the Surface Pen is paired on your Surface Pro 4, open Device Manager. Use Swift Connect to automatically connect your Slim Pen. Please perform the methods below, if you have performed some of the steps, just proceed with the next methods: - Run the System File Checker. I can use the touch screen with my finger just fine, but not with the pen. The eraser end is behaving as if it's the writing tip and the real writing end does not work. The touch screen works properly. Solved Possible digitizer and it basically just ignores that section of the screen. While the Surface Pen is paired on your Surface Pro 7+, open Device Manager. surface pen having issues along the bottom of the screen I have Reformatted my surface pro 6 and still having the issue. The button on top works fine but the tip won't work on anything. Are you using the Surface Pen with no clip? To help you identify you pen, please check the article Identify your Surface Pen and features. Threats include any threat of violence, or harm to another. I am also not able to zoom in and out the screen using my fingers. From your description, it appears that your Surface Slim Pen 2 is currently not working correctly with the Surface Pro 8, it is behaving very strangely, not writing in the correct position and even stopping working afterwards. Touch screen is working fine, the pen can be used in other surface pro device. Change Surface Pen batteries [Change Surface Pen batteries - Microsoft Support]. It just stopped in the middle of drawing. I've reinstalled the Surface, which 1. Also, the pen is not Bluetooth. Check and see if any updates are available, and download them. Have reset and uninstalled and reinstalled touchscreen drivers but no help. Microsoft. You can get in touch with Surface support via the Surface App and I will share the following steps with you: I will share with you the steps to reach out to support via Surface App: 1. Please help! What is Surface Pen? The surface pen is nothing but a digital pen designed by the Microsoft company especially for its series of surface laptops, books, pro, and Go. msi file. - Refresh drivers. I am attempting to use the Surface Slim Pen 2, as well as an older Surface Pen. Type of abuse. The pen worked at first, but when I upgraded the SP4 to Win 10 1903 (from 1703) the pen stopped working. Touch screen is working properly, also the pen works, but now, the touch screen still works but the pen does not work on the upper portion of the screen. I already reset my surface pro 4, and also updated it. Click View on top and check Show hidden devices. It's possible that the issue you're experiencing is related to the browser you're using. i. Select the Slim Pen 2 from the list of available devices and follow the on-screen instructions to complete the pairing process. We suggest the following steps: • Run the Surface Diagnostic Toolkit and check for Windows Update. Nothing. If the Surface pen Surface Pro / Surface Pro 7 / Display and screen; What's new. The touch does not work even in the restart trough power button and up volume button. Drag the slider bar to the right as far as possible toward "Heavy". What can I do except of full windows reinstallation. Tap the "pen" icon. I tried uninstalling the drivers as suggested above, and the problem persists. But DO try the downloadable image. My Surface Book pen appears dead. Here are the methods that we can use to troubleshoot this pen issue: - Run the Surface Diagnostic Toolkit. please help me. On the other hand, you can connect your pen automatically on Surface Pro X. The Surface Pen is using the multi-touch Your Microsoft Surface Pen is not working? Here are four easy steps to fix your Surface Pen or Surface Slim Pen. Sometimes after 10 seconds it starts working again, sometimes it stays frozen. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop I have 9 months old Surface Pro 4, still in warranty. don't need to buy a new pen. I have a fully updated Surface Pro and I've never had any pen pressure issues with other programs like photoshop, and I've tried everything I "calibrate the screen for pen" not working on Surface pro 7, Surface Book 3 and Surface pro 6 It seems that Microsoft disabled the " calibrate the screen for pen " tool for the newest surface devices such as surface book 3 and surface pro 7 because MS does not want the user to manually calibrate their devices. You said the Pro pen works fine but it doesn't respond to your fingers, correct? Are you using the finger and the pen at the same time? W hen you bring Surface Pen close to the touchscreen, a point appears on the screen and the screen ignores other input such as your hand resting on the screen. Download Surface Pro 7 Drivers and Firmware from Official Microsoft Download Center. Can you help me ? Thanks a lot. The buttons on the pen still work and the touch screen on the Surface work just fine. I have the latest Surface Pro 4 pen with a button on the flat edge. If my palm is resting on the screen I can still use my fingers to navigate and manipulate buttons. HID-Compliant touch screen > Uninstall device Surface Pen will not work despite having 100% battery. The Snipping Tool works when I open it from the start menu, but when I open it using the shortcut button on my Slim Pen 2, it doesn't work - it launches, but after the screen darkens, the "snipping window" (or whatever it's called) doesn't open. Then go back to your search bar and enter bluetooth. issue. Replace the battery if it’s low or depleted and see if that resolves the issue. Update: the problem seems to be caused by skin touching the screen. Worse the keyboard has stopped working and the pen as well. msi file that matches your current OS Build and click Next . 6inch screen Assalamolaikum folks, After trying for like 2 months to solve the problem of "surface pen and multitouch stops working" issue. On your Surface Pro 8, click on "Add Bluetooth or other device" and select "Bluetooth. It just glitches across and it makes making notes basically impossible because the dead spot is in the The Surface pen delivers the ultimate modern writing experience, as you write, draw, or mark up your documents, take notes, and capture your thoughts quickly. The stylus is designed to work with Surface Laptop Studio 1–2, Surface Pro 8–9, Surface Pro X, Surface Duo 2, and Surface Hub 2S–3. He refunded me for the new pen, so I'm back to trying to get my original Hello I've recently bought myself a Surface pro 7 and a Surface Pen Model 1776 (clipless) and I got it to connect and the buttons seem to work fine too, but for some reason pen tip is not being recognized so I can't write, click, drag etc. It is sometimes identified as the "Bluetooth Pen", and sometimes correctly identified as the "Surface Slim Pen". How to fix this issue? Touch does not work at the lock screen or to slide down after long-pressing the power button to power cycle the device. Expand Human Interface Devices > HID-compliant pen > Uninstall device Surface pen Hi CymaA,. Surface Pen in Bluetooth. And by the way, the digitizer, and Surface Pen not working So for some reason my pen stopped working this morning. It doesn't respond to contact when I use it normally, but the eraser and side buttons still work fine. - repairing the pen to Bluetooth - replacing the tip - replacing the battery - checking if the pen's drivers are updated I am experiencing problem with my Surface Pen (Surface Pen with no clip). iPhone 11 Pro Max, screen copy not working. I went to the device manager and it says there are issues (Code 10) with the Intel(R) Precise Touch Device. Click View on top and check Show hidden devices 3. To initially troubleshoot the Surface Pen issue, kindly follow the steps below. The Surface Pen also works fine with my previous X360 2020 15. Starting in mid April, the pen tip will stop working on the screen, and at the same time the multi touch gestures like pinch to zoom also fail. Please give these methods a try and see if issue still occurs or not: Force a shut down and restart your Surface. Best Regards, Using another pen (I've now tried two different Surface Book pens and one of the new Surface Pens from the Surface Pro 2017) Using another notetaking app (the problems occur in both OneNote and Nebo) Uninstalling and reinstalling Office and OneNote If your pen isn’t appearing in the list of devices, you can use the LED to help identify the issue. Surface pen not Surface Pro 4 pen not writing, but buttons work – This problem can occur due to your battery, If the Surface Pen tip is not working, the problem might be a temporary glitch Hello all, Recently due to some unfortunate interactions between my Microsoft Surface Pro 7 and a stone floor, I had to get the screen repaired, which was done by a third party repair service. SHOP SUPPORT. At that point I decided to just buy a new pen altogether thinking I had gotten a dud. Verify that Pen not detected by screen Split from this thread. This might also fix your pen. The pen is a generic pen, probably from China and when it was working, it seemed to work pretty well. msi then Restart. Restart your Surface device If after restarting the device doesn't work, force shutdown the device. It is also not detected or connected via Bluetooth with my Surface Pro 8 anymore. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. This makes my pen basically unusable because I can't ink, nor can I interact with the screen. Surface Pro 7 multi-touch and pen do not work Hi. I have tried everything from restarting my computer to uninstalling all the drivers and nothing has worked. After completing 3 of these 4 steps, and with the pen still not working, I proceeded. 1] Update Touch Screen Driver. I've removed the pen from devices and paired it again twice, and I've checked for My current X360 2022 16 inch works fine with the HP Rechargeable Tilt Pen (came with laptop) and also with Surface Pen (AAAA battery) bought in 2021 (the surface pen has been around for a while and different pens support different MPP versions - you can google this). I don't want to be on the phone troubleshooting a $120 Surface Pro 6 Model 1796 i5Surface pen tip is not functioning, but the button is working fine. It seems that this problem only happens when my type cover is attached. Insert the thinnest part of the replacement pen tip into your Surface Pen. What I had done earlier:- ( I have surface pro 6 that I had purchased in DEC 2020) Do you have a screen protector on it? If so just remove the screen protector and put it back on, had the same issue but when I removed the screen protector and put it back on it worked. I can change the rotation in the display settings, but I have to disable auto rotate to keep it from going right back to upside down. However, if you already replaced the battery and still your pen doesn't work, you may try these solutions that may help you resolve the issue. Right-click on each driver and select See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft. I does go away My surface slim pen 2 is not working. I am pretty sure Surface Pens Not Working on New Surface 9 Pro Hello - I have a new Surface 9 Pro that is not accepting pen inking. Surface Pro 2017 - Multi touch not working and pen not writing Hi, I am a photographer and I use my Surface Pro (last model 2017 / I5-7300U / 8Go ram / Windows 10) since March 2018. I have a surface laptop studio and my windows pen handwriting to text function is not working. Save your money guys. Then tried disabling and enabling device, didnt work until i restarted right after with the pen in the cradle. I will assist you in investigating this issue and share some possible suggestions with you. I saw my surface pro 8 but not my type cover or pen on my device page. Yesterday my surface pro, which I use extensively, ran into a strange issue. there mybe proplem with divice meta data or driver maybe open by another application. Hey there, I had the same problem on my Pro 4 last week, what seemed to fix it was an update and a restart. - Recalibrate the touch point of your pen by going to the Search box > Search for Calibrate the screen for pen or touch point > Calibrate then test. I have cold rebooted the machine, tried calibrating the pen (can't do it, as it can't reach the left side "crosses" to tap and calibrate. Does anyone have a solution for this or had similar problems? Thanks in advance If my assumption is correct, then your Surface Pro 6's screen touch function may be out of order at this point, but I don't think the Surface Pen you're using is out of order. However, the other screen touch functions still works properly. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account / Anguilla Antigua and Barbuda Argentina Aruba Australia Austria Bahamas If the pen or the software were the problem, it would not work on the other Surface computer. So this suggests to me that it is a software or Surface Pro hardware problem and not a Pen problem. Report abuse select Skip this drive at the Select Surface Pen in the list of devices and follow the screen prompts to pair your pen. its been quite a while since i did that and i recently turned my touchscreen back on and i left part of the screen is not working for touch input (works with pen though). • Reseat the AAAA battery in the pen. in long axis) almost in middle part is not working. thanks alot If you are having issues with your Surface Pen working correctly (like connecting to Bluetooth, writing, or opening apps), follow the steps in this video to Struggling with a Surface Pen that’s not working? Discover simple solutions to get your digital pen up and running with our comprehensive troubleshooting guide. Push until the tip locks into place. open control panel open device manager In Device Manager, under Human Interface Devices uninstall the Intel Precise Touch Device, then restart the Surface tablet I'm running Windows 11. Please how do I proceed?the Problem: Surface pro 4 pen bluetooth pairing works, BUT the pen tip tracking does not work. I use a Windows Surface Pro X. In this case, it may be due to driver issue or software conflict. I have recovered without rebooting twice. I have deleted and re-paired the pen, even removed and reinstalled all those devices in device manager and restarted the surface. Expand Firmware | Human Interface Devices | Bluetooth. [The Manager at my Merchant had a go of trying to get the new Pen working on my Surface Pro 4 too, and after nearly an hour of looking up and with him redoing all 'fixes' I had already tried we still couldn't get the new Pen to work. My pen has always worked through every version of Windows, including Windows 10. Let me help you on this and let us both isolate the problem. I have a Slim 2 Pen I use for drawing and today, while I was drawing, the pen just stopped working which was weird. I know that Windows has a pen calibration tool (by searching "Calibrate the screen for pen or touch input"), but on my Surface Pro 7, choosing to calibrate the pen results in the calibration tool not starting. Human Interface Devices>both HID-Compliant touch screen > Intel (R) Precise Touch Device >Surface pen Settings> 3. The Windows button works fine. Pen not working on part of the screen [BOOK2] For a few months now my pen has stopped working on a certain strip on the bottom of the screen (see picture). 1198) I tried doing a reset (re-flashing using a USB stick) but still nothing. 137 but the problem is still present. What can I do about this? Kindly follow these steps to troubleshoot the issue on your Surface Pen: 1. According to other people on the Internet, this is intentional since the Surface Pen supposedly is already perfectly calibrated. Go to the tool bar on the left side of the screen. I recently purchased a Surface Pro 7 and noticed that after a few minutes of use, the touch screen stops working, both with my pen and regular touch. Seems like it stopped working a few weeks ago. I can still type or scroll up and down on the touch screen. when clicking along the bottom task bar the pen wont select where its clicked and sporatically moves around left or right when slightly moving the pen. Open Device Manager then go to Human Interface Devices > look for "Uninstall HID-Compliant Touch If you can write/draw with the old Bamboo pen but the Surface Pen is not working, and you've changed the battery and the tips in the Surface Pen, that is a good indication that the Surface Pen needs to be replaced. I have the Surface Pro 7 and the pen I have tried restarting my computer, put a new battery in my pen, and have the most recent updates including windows 11 but my surface pen will still not work! It is on and has the flashing LED light and pairs with the device but when I try using it to draw, nothing! I have a Surface Pro 6. Surface pen not working on touch screen, only button on top works. My finger can write and draw on the same screen, but not the pen. Go to the If the Surface Pro Pen stop working on your Surface, maybe it is your surface isn’t work properly, so you can run the Surface Diagnostic Toolkit to detect and fix the Surface Pro 3, 4, 7 Pen not working – Sometimes your Surface Pro pen won’t work at all. Thank you very much for your feedback, in fact a similar dual-drive issue occurred in my Surface Pro 10, using the Surface Slim Pen. I've had this same problem. I recently upgraded to Windows 11. Less than a year old. Hardware problems can stem from two things, besides the pen which is the Remove and reseat the pen tip. Warning: Don't perform this solution on Surface Pro X. Recently I noticed that middle part of the screen was not responding to touch. Pen will not write or erase, and the pen's cursor does not show up. We use it for writing, drawing, and creating 3D or normal I'm using Window 10 Pro. If the pen works here but does not work with certain applications, they may not be supporting the pen. HID-Compliant Touch. • Replace the battery of the pen incase the LED light of the pen is off. When I got the Surface Pro back, I noticed that although the screen reacted to touch, trying to use multiple touch points resulted in 0 input and although the pen (Surface Pen Microsoft Surface Pro 3 . I have tried uninstalling the driver and restarting, reinstalling all drivers but none of that I then tried rebooting my surface. Follow these solutions to fix your problem. Please try to adjust the pressure sensitivity first of your Surface Pen through the Surface app. My pro 3 pen still works. The surface recognizes my palm is touching the screen even when the pen is in use and being recognized on the screen. Thank you for reaching out to Microsoft Community. A portion of my screen is completely unresponsive. 3 days ago, i brought a surface pen with no clip for my surface pro 6, but it seems like there is some problem, my surface pro pen just suddenly not working, the eraser button still work, but both erasing and writing feature just Hello coltonhill, Welcome to Microsoft Community. The pen is at 90% battery and the top and side buttons both work, but the screen doesn't recognize when I touch it with the pen. My pen will randomly stop detecting on screen after just working. I tried changing the battery, installing the latest updates, removing and pairing the pen, disabling the pen in the device manager, reinstalling the pen driver, and replacing the If your Surface Pen isn't writing, rest assured that there are some steps you can try to get it working again. my surface have no Pen and Windows Ink Setting I try several way to solve this problem but it not work. My surface pen is not writing/touching on my Surface Pro 7. I've got quite a weird problem at the moment with my Surface Pro 4, my Surface Pen is working fine, it writes on OneNote and Drawboard PDF, but the rubber (eraser) almost always doesn't work. Look for these drivers: Surface Touch. Both pens pair with the machine via bluetooth. If the battery is low, you may need to charge it first. I have been taking good care of it. I have tried everything I can find online (even tried swapping my pen to a new one in the store, cause itsnot that old) Taking battery in and out troubleshoot surface pro 4 pen not working correctly, pen won't draw, unless i dubble tap the screen with the pen before hand. If you encounter an issue while restarting But don’t worry, you can make your Surface pen work again. seeing as you mention specifically that the screen ignores the pen input, i'd suggest that it is not an MPP-equipped pen. Harassment is any behavior intended to disturb or upset a person or group of people. If the issue still persist, I would recommend to try and visit your local Microsoft store if there is one near you to test the pen with other surface devices or if there's any BestBuy store near you. This is to isolate whether the issue is within the Pen or the Surface. I have a surface pro with Windows 10. Then, my pen stop working. Surface Pen Digitizer. the pen only pans the screen, i can only draw if i dubble Try your Surface Pen in a different app. much more convenient when using the pen. As shown in the image below, yellow ink was written with the pen, notice the termination of the ink in the upper portion. Device: Surface Pro 9. My Surface Pen seems to stop working randomly - I can't use the tip or the eraser. Community and I understand that you're having trouble with your Surface Pen. I do not know how to consistently if the recalibration utility didn't work, and a reset from downloadable image does not work then it could indeed be hardware. If in case the typecover does not work also on the UEFI screen, this is likely a hardware issue already. Check the battery level of your Surface Slim Pen 2. Try to navigate in UEFI by tapping various menu items. Hello MartinSirový, Welcome to Microsoft Community. I need help figuring out why there's no pen pressure sensitivity when I use Storyboard Pro. 1 day later, the buttons stopped working too. I tried drawing multiple times but somehow the middle of the screen is not getting drawn. Your Microsoft Surface Pen is not working? Here are four easy steps to fix your Surface Pen or Surface Slim Pen. I have went through all the support forums trying to get my surface pen to work. If in case the issue persist, proceed to these steps below to uninstall and reinstall the touchscreen My surface pro 4 was working property 5 hours ago. f. While the Surface Pen is paired on your Surface, open Device Manager. When you press and hold the top button, There is no LED light (does not turn on). About five days ago, after Microsoft's update, my surface pen stopped inking. I then realized that the eraser button would track on the screen but not the pen tip nub. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen. You can tell if the screen protector is the problem by just seeing if you can write on the tablet without it. Your battery usually causes this, so make sure that it isn’t empty. upvotes Surface Pro 6 display Because we need to determine whether the problem is coming from the Surface Pen or the Surface Pro 7 screen. The screen is stuck upside down. To do this, simply write on the screen with your pen. I have already tried uninstalling - reinstalling the pen and I have run a diagnostic on the pen, saying that the device is working perfectly. 1. Report abuse Report abuse. The problem persists when using a different pen, so I'm thinking it's probably a problem with the screen itself. If the battery is not the issue, try re-pairing the Surface Pen with your device. The pen tip nub wouldn't track on other Surfaces either. Place your pen in the storage tray of a Surface Pro X Signature Keyboard, then remove it. So far, I’ve uninstalled and toggled all of the touch display related drivers and the problem persists. surface devices only support a specific pen protocol, named "MPP" or Microsoft Pen Protocol, if your current tablet's pen supports MPP, it should work fine, otherwise, you're quite likely to be out of dice. However, it asked me to update and restart. I checked the UEFI and clean the charge point still not working. I put the battery from my working SP3 pen into the SB pen, I'm currently using a Surface Pro 7 and Im using the surface pen that was used with my previous Pro 4. The LED light doens’t turn on when it is placed in the magnetic charging area at the top of the keyboard. Update: The palm reject is just not working with the surface pen. The pen syncs with the Ubuntu Bluetooth, but it doesn't do anything at all on the surface. My pen has worked for a long time but recently when I rest my hand on the screen the pen can neither write nor erase. Both pens work on my wife's unit, neither works on mine. What is not working: - The inking features are not working. My device is up to date. It was working earlier until a few weeks ago. e. I have included a screenshot of me trying to draw some straight lines in OneNote. I have tried to reset my device multiple times both in Windows 10 and Windows 11 OS. However, some users experience the Surface Pro touch screen not working issue. If it is a hardware issue, I would absolutely dread having to send it in for servicing because it would be 1. Some browsers may not support handwriting recognition in search bars. The PDFs in Adobe Acrobat Pro DC on my Surface Book 3, however, do not recognize my Surface Pen. Replace the battery. I have to restart my laptop to make it work again. We have two surface pros in the house. The pen battery is in the 90's and it's paired too. Try unpairing and repairing your Surface Slim Pen 2 with your Surface device. It is still paired to my Surface Pro 7 with 99% battery level. It is connected via Bluetooth and my touch screen works when I use my fingers. I tested two surface pens (Surface Pen and Surface Slim Pen 2) on two Surface Laptop 5 (i5 and i7), and this random touch screen freeze happens consitently on these SL5 (but touch screen works again after rebooting the laptop) while my Surface pens work fine on my old Surface Pro 3 without any issue. Please help. Using a Surface Pro 8 i5 and Surface Pen 2. - If you pen has a removable tip, reseat the pen tip - Refresh the drivers. I suddenly can't use my Surface pen for the touch screen. The package is labeled S Pen Active Stylus. You can try and identify the screen with the pen at The touch screen on my Surface Pro 3 has stopped working, although the pen works fine. In the last couple of months I've been dealing with a problem using my Surface Pro 6. Still nothing. I tried to reset calibration, re-download the drivers. Although, the button shortcuts work on the pen. It was working perfectly since 2020 but suddenly stopped working two months ago, which was working fine the day before the problem starts. The pen just doesn't write if my hand is resting on the screen. It can put your Surface To open UEFI screen, follow these steps: Go to Start > Power > Shut down. This thread is locked. After this situation happens, the pen will not work everywhere, but the button on the pen can still work. 3. Pens: Surface Pen, Surface Slim 2 Pen For both pens, the eraser button works when clicked, but nothing else works. It resets the hardware and clears all the cache Start by checking the battery levels of your Surface Pen. Thank you, Jiri I reported this issue to MS forum, but nothing helped solving this issue so far. But if the touch screen is working and you are 100% sure that the Pen is faulty, then type "Cannot write with the Surface Pen" in the text box and follow the same process, you can also contact Surface Live Support. Problem: The surface slim pen 2 is not showing up with a cursor or reacting with the screen. The buttons of my surface pen are working and being detected by the screen to erase things but the tip itself does not write and it is not detected by the touch screen as a pencil or a cursor. Well, that's that. Is this a well-known problem? Almost 10 years later, my Surface Pro 3 still stands up to continue working Buttons would also work on my slim pen 2 but my surface pro 8 wouldnt detect the tip touching the screen at all. I wish you all the best. If your pen works in one of these apps, then the app you want to use may not work with your pen. If your Surface Pen stops working, replacing the battery usually resolves the issue. So I have a Surface Pro 8 I got for my birthday and it works like a charm. 4. PS: I just upgraded to version 17134. the buttons worked, but nothing eles. Restart. In fact, these steps can almost help us troubleshoot problems originating from drivers and system settings. double clicking the back button (eraser button) it was taking screenshot- with option to HiMy Surface pro 8 keyboard stopped working and now the pen. Whenever I'm using the pen to write in OneNote or other some other application, after a while the pen and touchscreen stop working completely. If there's not an . Mine 2. Finger touches in that strip work just fine, it only seems to be the pen that's affected. Therefore, I recommend that you try redeploying the touch screen driver in the Device Manager as a priority when problems arise: My pen is paired with my surface and clicking the end button launches the apps that I have set in the windows pen and ink settings. The on-screen keyboard, however, enters text just fine. the surface pen battery was replaced. A complete one inch horizontal strip (i. The easiest way to test the Surface Hello, I got my surface pro 7 and pen last week. 6. Before you start, here are some things to review. The eraser top part works but not the tip which is confusing. Based on the information you have provided; it - Adjust the Pen pressure sensitivity opening the Surface App on the search box and select Pen. and navigate the This could be a possible touch or pen issue. It's definitely not the tip, because I've tried to swap my tip with a friends yet it still has the same problem. As a result, it moves my cursor, selects the start bar (or pulls it up in tablet mode) or otherwise just interferes with my Issue with Surface Pro 7 Touch Screen Driver After I installed it the issue resolved but when I went elsewhere and went to use my SP7, the Surface Pen and touchscreen are not working. The touch screen is fully functional with the use of my finger. Everything was working great, but now my pen is not writing or erasing. Also, it can be used instead of a Mouse or Hi, I have a Surface Slim Pen 2, and the tip has stopped working properly. However, my pen no longer works. The screen just returns to normal. Both times approximated the sequence of - let device idle timeout and screen lock, remove charger, swipe up. Both Whiteboard and OneNote, the other two places I use my pen both work perfectly fine, which isolates this to Adobe Acrobat Pro DC. Skip to main content. Once you are in UEFI, touch your Surface screen and see if it responds normally. And I'm with the surface pen 1776. There are some troubleshooting steps you can try if your Surface Pen won’t write, open apps, or connect to Bluetooth. I hope my experience will help you too. Check the app for compatibility information. Go to Download driver and firmware for Surface, choose Surface Pro 6 then click Download on the next page. Update the pen firmware and drivers: Make sure your Surface and Slim Pen 2 are running the latest firmware and drivers. I love my surface pro and then pen, but recently, when I use the pen on One Note, if the tip of the pen is above the screen, it trails a thin line. To get there, one will need to fire up 2. Make sure that your touchscreen drivers are installed correctly and working properly. I tried replacing the battery, reconnected it via Bluetooth. There are a few that support tilt but not bearing. I recently purchased surface pro 4 (i5/8 GB/ 256 GB) and after receiving it, tested and my surface pen included was working fine. Please I need fixing. The pen is not writing and the cursor is not showing up. Is Your Surface Pen Not Working? Try These Solutions. The screen doesn't seem to detect the pen writing on it, the buttons on the pen all work fine, the touch We’ll show you troubleshooting fixes to try if a Surface Pen isn’t working on your Microsoft Surface Pro, Go, Book, or Laptop. Two weeks ago my Surface Pro 7 started to have touchscreen issues that seem to be caused by using the Surface Pen. To do this, go to Settings > Devices > Bluetooth & other devices, select your Surface Slim Pen 2, and then select Remove device. Surface Laptop Go models and Surface Laptop 7th Edition are not compatible There is no physical damage on the screen or on the device itself that can be seen. com) Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. I did all the suggested steps to correct the same surface pen issue but the issue is still ongoing. Surface Pen is not 1. 2. When I try to write the cursor does not show and the writing doesn't show on the screen when using one note. See more I have a Surface Pro 4 and a pen with a clip and a single side button. Here is a list of the things I have tried. My surface pen sometimes stop working without warning. msi file that this screen on this device was replaced but now the pen will not work on itthe surface pen works on other devices just not this one. I am aware of the problem you're having with the Surface Slim pen, which causes it to stop writing when your hand touches the screen while you're sketching on any app. Two different Surface Pro 3 pens work fine. Before I was using it find with both a Laptop and the Pro 3. My Surface Pro 7 has stopped registering multi-touch in Windows . Press and hold the top button of your pen for 5-7 seconds and observe the LED light. I've noticed that if I hold the pen almost parallel to the screen, the Surface seems to detect the tip, but recognizes it as an eraser (as if I'm using the top button). However, when the rubber end of the pen is hovering over the screen on OneNote the rubber icon appears next to the cursor. - Reinstall the touchscreen driver. Choose the . Sometimes, for some reason, I can move this rectangle and it appears on the screen, but I don't know how to make it disappear completely. This tool instantly converts these to text for ease of search I'm sorry to hear that the Surface Pen stops working. Unpair the pen and restart the surface then re-pair the pen again. Same problem using the Surface 4 pen on a Surface pro 3. So the problem isn't in the pro 3 or the pro book but in the pen. Whenever this happens, the multi-touch also stops working.