Xfinity acp program phone number
Xfinity acp program phone number. View Store Details. Find frequently asked questions or search for answers. If the ACP program ends, you will no longer receive the ACP monthly discount of up to $30. Text STOP to end messages. I don't know why Xfinity or ACP customer service couldn't find it. Consumers already enrolled in the program will continue to receive their benefit until funding runs out. If your household was approved for the ACP discount, you can keep your current device (smartphone, hotspot or tablet) and your current phone number by contacting Straight Talk at 1-877-430-2355 and an agent will be happy to help you. May 24, 2022 · Hi @user_c60fd8, we do participate in the ACP program (Affordable Connectivity Program). What you'll get. I have to return the Flex box. Get Internet Essentials for $9. Conditions apply. If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. Customer Service Hours: Monday — Saturday, 7 a. Mar 20, 2024 · 1. The phone number is 1-855-846 Dec 31, 2021 · The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Please follow this link for a step-by-step guide https://comca. Benefits include a $30/month discount on Xfinity Internet, with speeds up to 50 Mbps for $29. The funds are not paid to the users but are issued directly to the 1. 95/mo and get a free Xfinity Mobile Unlimited Intro line for a year. Albuquerque , NM 87110. • Click the "Direct Messaging" icon (upper right corner of this page) • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Jan 6, 2024 · If not, if you have any additional questions or need more information, you can also contact USAC’s ACP Support Center by emailing ACPSupport@usac. For text messages, message and data rates may apply. I’ve applied my acp application ID with xfinity agents 3 times starting from December. It also includes a one-time discount of up to $100 on a Feb 7, 2024 · After activation of your new plan and before the ACP program ends, contact Verizon to transfer your ACP benefit to Verizon from your prior provider. Xfinity Store by Comcast Branded Partner. Xfinity for some reason is not honoring the EBB or ACP program. If you're already qualified for the ACP, you may be able to lower your wireless bill by transferring your benefit to AT&T. Xfinity customers enjoy a mix of exclusive perks and experiences from day one! The ACP is a government benefit program operated by the Federal Communication Commission (FCC) that provides discounts on monthly broadband Internet service. January came nothing on my bill was updated with the $30 credit from acp. All ACP households enrolled at the time of the enrollment freeze, February 7, 2024 at 11:59 PM ET, will be able to remain enrolled through the final month Email Address. Para presentar una queja en español, llamar al: 888-CALL-FCC (888-225-5322) The Affordable Connectivity Program stopped accepting new applications and enrollments on February 8, 2024. Need Help? Email us at ACPSupport@usac. Dec 5, 2022 · For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home internet service that is supported through the Affordable Connectivity Program so unless your calling the ACP program itself a liar there's the proof you can have both programs give me back my credit please Feb 15, 2024 · The Xfinity Affordable Connectivity Program offers discounted internet service and devices to eligible low-income households. How do I transfer my ACP benefit to Xfinity? The federal government recently announced that ACP could end as early as April 2024 and has stopped accepting new ACP enrollments as of February 8. As mentioned, the Xfinity Affordable Connectivity Program benefit is limited to one discount per household. Eligible households can also receive a one-time discount of up to $100 toward the purchase of a laptop, desktop computer, or Computers are new and subject to inventory availability. Not acp problem. You can contact USAC's ACP Support Center by emailing ACPSupport@usac. . In order to un-enroll from the Affordable Connectivity Program (ACP), you would need to call 844-389-4681 for assistance. Save up to $600 per year with shared data starting at $15/month or the lowest price for 1 line of Unlimited. If you don't respond to your ACP recertification deadline, you will lose your ACP benefit. Suite 502. Internet Essentials includes: Internet Essentials: 50/10 Mbps internet service for just $9. You can end your internet service when the ACP ends with no penalty, even if the internet company asked for confirmation when enrolling you. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment Aug 2, 2023 · Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards inter Mar 12, 2022 · Received email from Xfinity about ACP. to 9 p. for customers with maximum speeds of 3Mbps or lower. Enjoy 400nationwide 5G on the latest phones or the phone you already own and love with Xfinity Mobile. Pricing & other info. Jan 27, 2022 · What is the Affordable Connectivity Program? The Affordable Connectivity Program (ACP) is a federal government program that provides a discount on monthly high-speed internet service bills for qualifying low-income households. To review the account please send me a Direct Message with your name and service address so that I can fully dive into this for you! Feb 17, 2024 · Acp program. The Federal Affordable Connectivity Program (ACP) is a government assistance program that provides eligible households with a monthly subsidy for their internet service of May 9, 2022 · Under the terms of the ACP, an eligible household that signs up for the program will receive a discount of up to $30/month on any internet service plan a participating provider offers. I am sure this will be able to be sorted out quickly. gov application page it told me to contact my internet provider to say “I have been approved for the Affordable Connectiv RAD Registration. 00–$10. Important News: On January 11, the FCC released an Order announcing the wind-down If your Application ID number is no longer valid, you will need to reapply on the ACP website and then contact us at 1-888-200-1076. org or calling (877) 384-2575. S. Click Back to return to the Account and Identity page. Feb 17, 2022 · I had this same issue months ago back when the credit was $50 and called the Emergency Broadband Benefit (EBB), and I'm still having it now when the credit has been lowered to $30 and called Affordable Connectivity Program (ACP). just part of how xfinity uses language barriers to rip off its customers. Wireless Availability at Your Address. Jun 19, 2022 · It's an an xfinity problem. To proceed with filing a complaint with the FCC, please go to this form and select "availability" as the Issue and fill in the form. As of February 7, 2024, the Affordable Connectivity Program stopped accepting new applications or enrollments. Mar 15, 2024 · Eligible households can receive a one-time discount of up to $100 for the purchase of a laptop, desktop computer or tablet from participating providers if they meet the criteria of contributing The ACP Is Winding Down. Households on federally recognized Tribal lands can receive up to $25 per month in addition to the standard benefit of $9. The last fully funded month of the program is April 2024. If you have any additional questions or need more information, you can also contact USAC’s ACP Support Center by emailing ACPSupport@usac. Get Directions. Nov 30, 2023 · @user_1fa3w2 There could be a number of things going on with your ACP benefits. 95 a month. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. 973. We just introduced two new ways for customers to connect through ACP and both are available to any customer who qualifies in all the company’s service areas. I was approved for the ACP program on March 3, 2022 for the internet and the phone. resolved as they are the only ones that can handle the program's credits and benefits. The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. After contacting them once each month after each agent supposedly By providing a phone number, you consent to letting USAC contact you at that phone number via artificial or prerecorded voice message or text for important reminders and updates about your ACP benefit. This service allows users to pay for their internet on a monthly basis, priced at $45 for a 30-day period. You came to the right place for help and we are happy to guide you with your ACP questions. May 1, 2022 · I'm having the same problem. For more information about the Affordable Connectivity Program go here and check out our FAQs on ACP and Lifeline . Your name, or your dependent’s name 2. Click Edit name under the user’s name. Internet Essentials Plus: 100/20 Mbps internet service for just $29. What makes this offering particularly enticing for ACP beneficiaries is the ability to apply the program’s benefits directly to this prepaid service. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services! Check availability at your address and customize your new Xfinity plan. Option to purchase a computer for just $149. 9716. See if you are eligible for a temporary benefit on your AT&T wireless phone service through the ACP program. for customers with maximum speeds of 5-10 Mbps and $5/mo. Its eligibility requirements are stricter than those of the ACP -- household The ACP Program is currently predicted to end by April 2024, after which point the undiscounted rate will apply. May 9, 2022 · The program could cut the cost of internet for users by up to $30 per month, or up to $75 per month if they live on Tribal lands. 25 Lifeline subsidy toward for broadband internet access, households must earn 135% or less of federal poverty guidelines or qualify for one of several federal assistance programs. Lifeline is a federal program that provides a $9. Xfinity Assistant The standard rate for lower cost Access from AT&T is $10/mo. On November 15, 2022, the Commission adopted the ACP Fourth Report and You can learn more about USAC's ACP recertification process here. Click "Sign In" if necessary. Feb 20, 2024 · Lifeline internet subsidy income limits for 2024. Affordable home internet starts at just $9. Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services. 2 billion from President Biden’s Bipartisan Infrastructure Law to provide eligible households with a discount of up to $30/month ($75/month on qualifying Tribal lands) for high-speed Internet service, and up to $100 discount toward a desktop, laptop, or tablet computer offered by participating Internet service providers. 800. Limited to qualified customers on eligible plans. How to Apply. Feb 21, 2024 · AT&T Access Program: 10Mbps internet plan for $5. Xfinity - Home of the 10G Network Jan 8, 2024 · Xfinity ACP phone plan options include: 1GB of high-speed data per month - free with ACP. 2 billion investment in Colorado over the last three years. Open today at 11:00 AM. on our wireless service. Shop Internet Essentials. 95/mo and get a free Xfinity Mobile Unlimited line for a year. 0204. Through the ACP, eligible households can receive up to $30 off their monthly broadband bill — $75 for those living on qualifying tribal lands. families afford internet and represents a key element of President Joe Biden’s promise to deliver reliable broadband service to every American household. Support Internet. 3. Feb 6, 2024 · Updated 2:27 AM PDT, February 6, 2024. 1. Your annual income . Xfinity Assistant Feb 26, 2024 · The Affordable Connectivity Program (ACP) was created by the Federal Communications Commission (FCC) to help low-income families stay connected to the internet. Aug 19, 2023 · I got my ACP ID immediately and gave it to Xfinity customer service. Aug 16, 2023 · At the heart of Xfinity’s ACP program is the Xfinity Prepaid Internet. The updated name now shows at the top of the screen. Learn how Verizon can help with monthly phone and home internet service. With this expansion, Comcast will provide multi-gig broadband internet Save $30/mo. Access to free internet training online Mar 7, 2022 · Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. See the full list of accepted documents. Then reapply for ACP. I live in NJ only, and hadn't been able to receive the benefit at all. We would like to show you a description here but the site won’t allow us. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list Feb 18, 2022 · The Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) is a $14. 00/mo. org or call (877) 384-2575. The Xfinity customer service number can assist you with all your inquiries. 95/mo. The xfinity ACP Department said The Affordable Connectivity Program rejected my application because I was getting free promotional period Flex. Additionally, the program provides a one-time device discount of up to $100 for a Dec 31, 2021 · *The Affordable Connectivity Program (ACP) is a FCC benefit program, an independent U. Since this is a government based program, this team is specifically trained on the procedures and specifics needed to establish that program. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. 1-855-846-8376 is the direct phone number, they are amazing. gov (en inglĂ©s). I applied and got approved by Checklifeline. Hours of operation are from 8 AM to Midnight (EST), seven days a week. The income limit varies by household size and where you live. Step 3. Shop Xfinity offers, pricing, and packages at the right price for your needs today! The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. Several companies have signed on to participate in the program, including Verizon Communications, Frontier Communications, T-Mobile, Spectrum, Cox, AT&T, Xfinity, Optimum and Comcast. As most of us continue to work and learn from home, reliable service is more important than ever. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. gov o AffordableConnectivity. 25 if they live on qualifying Tribal lands). They started taking money from my account for the phone even though I was the ACP credit would take of both service. Please refer to the FCC’s website at fcc. I contact them on 12/28/21 to add to my account because that's what Lifeline told me. However, you can call Comcast at 1-855-8-INTERNET (1-855-846-8376) if you need to: Add or change the name, email address or phone number on your account; Add a new contact number or home security service; Delete contact information; What equipment is included in the Internet Essentials plan? Apr 21, 2022 · To get started, please send us a direct message with your full name and service address. 25 monthly discount for phone, internet or bundled services. 0. Jan 20, 2022 · I have been having a similar problem. Eligible households can also receive a one-time discount of up to $100 Jun 29, 2023 · I qualified for the Affordable Connectivity Program, and on the getinternet. To proceed with setting up an installment plan, select Installment plan. It must be a scam at this point. That means you'll receive one discount of $30 per month ($75 for Mar 3, 2022 · Submitted by Comcast. New Xfinity customers eligible for qualifying public assistance programs: Learn More: Cox Connect2Compete Oct 20, 2022 · Make sure you are signed in here in the Xfinity Forum. New AT&T customers with at least one person in the household who participates in SNAP: Learn More: Xfinity Internet Essentials: Up to 50Mbps internet plan for $9. 24/7 automated phone system: call *611 from your mobile. Frequently asked questions What is the Affordable Connectivity Program (ACP)? Dec 14, 2023 · Xfinity’s customer service phone number is: (800) 934-6489. To receive a $9. Don’t close the page. 99/month, and a one-time $100 discount for a computer or tablet. Nov 14, 2022 · Hello @user_363b57. Restrictions apply. The ACP provides a $30 monthly subsidy to cover your internet costs (or a $75 monthly subsidy if you live on Tribal lands). Box 9100 Wilkes-Barre, PA 18773 Sobre ACP El Programa de Descuentos Para Internet (ACP por sus siglas en inglĂ©s) es un programa de la ComisiĂłn Federal de Comunicaciones (FCC) que proporciona un descuento mensual en servicios de internet y un beneficio Ăşnico para un dispositivo conectado de las compañĂas de internet Aug 29, 2023 · If you receive a letter from USAC, you must take action within 60 days to keep your ACP benefit. gov/acp for more information. No activation fees and no equipment rental fees. Connect with us on Messenger. ACP launched at Metro by T-Mobile on January 27, 2022. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers The Affordable Connectivity Program (ACP) provides $14. All computers come with the hardware needed to use right out of the box so that you can enjoy the benefits of having the Internet at home. Discounted bundles are available with Xfinity Mobile, TV, or . Note: You can only change the contact name for your Xfinity ID. Transfer your ACP benefit to Xfinity and enjoy the 10G network, unlimited data, and nationwide 5G. If you don't recertify, you'll be de-enrolled from the program and your ACP benefit will be removed. You will need to apply using both the national verifier and Xfinity. Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. O. On the Installment plan page, select the minimum payment due, or enter a larger amount if you’d like. st/3GeLCO0. Your deadline and steps to recertify will be included in the letter from USAC. • Type your message in the text area near the bottom of the window. Xfinity sends me an email every month as well as phone calls and text messages letting me know "You may qualify for Nov 3, 2023 · Expect ACP discount by 2nd bill; No ACP discount by 2nd bill. Click Xfinity ID and Security. 25 monthly discount on Jun 29, 2023 · We do have a dedicated team that handles the ACP processing/setup. Get AT&T Access your Xfinity Rewards or learn more about the program. Mobile Service in New Hampshire. This is an awesome program for our customer that qualify. org on 12/27/21. The project will provide enhanced business products and services, and extend new fiber-rich highways to connect more homes and businesses in the community. No I'm not. Learn how to switch easily and quickly. If you ordered a SIM card, it will arrive in a few days. I read other forums of other customers dealing with the same thing. Come visit your NM Xfinity Store by Comcast at 3517 Zafarano Drive. If you’re ready to move forward with making a $50 payment and setting up an installment plan, select I’d like to sign up, then Sign up. 99 plus tax. Verizon Wireless customers: Call 1. Once you have it, you can activate online from your Xfinity Mobile account, over the phone, or with a specialist in an Xfinity store. 25 a month off phone, internet, or bundled phone and internet services (up to $34. This planned expansion adds to Comcast’s ongoing $1. El Programa de Descuentos para Internet ( Affordable Connectivity Program, ACP, por sus siglas en inglĂ©s) es un programa de asistencia de la FCC que ayuda a asegurar que los hogares puedan pagar por The Affordable Connectivity Program (ACP) is a federal government program that provides a discount on monthly high-speed internet service bills for qualifying low-income households. “For President Biden, internet is like water,” said Tom Mar 7, 2022 · Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. Manage My Benefit. FCC FORM 5646 Affordable Connectivity Program Household Worksheet The Affordable Connectivity Program (ACP) is a United States government-sponsored program that aims to provide wireless internet for low-income households. Xfinity cannot recertify your eligibility or complete any requested documentation on your behalf. 25 monthly benefit for income-eligible subscribers on monthly telephone service, broadband service or voice-broadband bundled services. The White House is pressing Congress to extend a subsidy program that helps one in six U. This is my fourth reversal over-all. And getting help from xfinity is like having a tooth pulled. Frontier ACP application process ends 2/4/24 at 11:59 PM ET. Super frustrating, painful, not worth it most its automated, getting a human being on the phone takes forever, and chances you can understand whatever half english they speak is slim to none. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and $100 on a tablet The Affordable Connectivity Program (ACP) Program provides a discount of up to $30 per month for broadband services for eligible consumers. 25. If we ask you for official documents, you will be able to upload the documents right away or save it and come back later. Internet Essentials please call (1-855-846-8376). Or choose Internet Essentials Plus for $29. 25 off the cost of phone, internet, or bundled services (up to $34. Apply through the government website and give Xfinity your application ID #. Was given a confirmation number to give to my provider, Xfinity. Here's how we're making sure your distance learning and working experiences are successful. The Affordable Connectivity Program is no longer accepting new applications or enrollments as of February 7, 2024. Stay Connected to What Matters Most. Unlimited data plans - pricing between around $10 and $35 per month with ACP. ACP Support Center P. government agency, that reduces the customer’s broadband internet access service bill by providing a discount of up to $30 on monthly broadband Internet access service, a single discount of up to $100 on certain connected devices to eligible households Mar 23, 2022 · You cannot change your information online yourself. Appreciate you reaching out! ACP we have a dedicated team that handles the enrollment for this program. This means that your monthly bill may increase or your free minutes will stop. Below I included the contact information to touch base with the team. Enter the first and last name, then click Save. By providing a phone number, you consent to letting USAC contact you at that phone number via artificial or prerecorded voice message or text for important reminders and updates about your Affordable Connectivity Program benefit. Jan 25, 2024 · Greetings @user_eee93f thanks for using our Forums to contact our team. 922. Feb 13, 2024 · Lifeline: Lifeline is a federal program that provides a $9. Not all ACP recipients will qualify for Lifeline and not all ACP internet companies participate in the Lifeline program. Para obtener más actualizaciones sobre la finalizaciĂłn del programa ACP, visite AccedeaInternet. The Affordable Connectivity Program (ACP) is a federal program that offers eligible households a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal lands. Visit Community. 2424 Louisiana Blvd NE. The Affordable Connectivity Program (ACP) is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. We're proud to participate in the Federal government's temporary Affordable Connectivity Program (ACP) to help low May 9, 2022 · As the one-year anniversary of the Affordable Connectivity Program (ACP), and its predecessor the Emergency Broadband Benefit (EBB), approaches, Comcast today announced new developments in its efforts to increase awareness and help people take advantage of the life-changing program that provides $30 each month toward their connectivity needs. Lifeline provides up to a $9. Upgrade to Internet Essentials Plus for $29. Lifeline is a federal assistance program offering monthly discounts to qualified low income customers. Transfer your Affordable Connectivity Program (ACP) benefit to Xfinity. When I logged back into the government website my application ID for July was there (expired in early October) and my new ACP ID#. 25 if you live on qualifying Tribal lands). m. What is the Affordable Connectivity Program (ACP)? The Affordable Connectivity Program (ACP) is a federal program that offers eligible households a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal Lands. You may also be eligible for the FCC’s Lifeline program, which offers up to $9. Called Affordable Connectivity Program back [Edited: Phone Number]. org or calling 1-877-384-2575. Affordable Connectivity Program Application Get your phone's new SIM card in the mail and activate. As with the standard Access from AT&T offer, eligible households who apply the ACP benefit to lower cost Access from AT&T can receive internet with a zero monthly charge. 2 billion program that succeeds the previous Emergency Broadband Benefit program. Consumers who qualified for the ACP benefit may be eligible for another Federal Communications Commission program called Lifeline, where qualified consumers can get up to $9. An issue date within the last 12 months Your prior year’s state, federal, or Tribal tax return. oc id yk vw ks as fd ur jq vr